Privacy Policy
Last Updated: 12 August 2025
AOREACH (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, business name, billing address, and payment information when you contact us, request a quote, or purchase our services.
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Technical Information: IP address, browser type, operating system, referring website, pages viewed, and date/time of visits.
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Cookies & Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and analyse website traffic.
2. How We Use Your Information
We may use your information to:
- Provide, operate, and maintain our services.
- Process your orders and payments.
- Respond to your enquiries and provide customer support.
- Send marketing and promotional communications (only if you have consented).
- Improve our website and services.
- Comply with legal obligations.
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Technical Information: IP address, browser type, operating system, referring website, pages viewed, and date/time of visits.
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Cookies & Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and analyse website traffic.
3. Cookies & Similar Technologies
Our website uses cookies to:
- Remember your preferences.
- Analyse website traffic and performance.
- Deliver personalised advertising (where applicable).
You can control cookies via your browser settings. If you disable cookies, some features of our website may not function properly.
4. Legal Basis for Processing (GDPR – EU & UK)
For visitors from the UK and EU, we process your personal data under one or more of the following legal bases:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Our legitimate business interests.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for processing.
- Object to or restrict processing.
- Request a copy of your data in a portable format.
- Lodge a complaint with your local data protection authority.
To exercise your rights, contact us at hello@aoreach.com.
6. Data Retention & Security
- We keep your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law.
- We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
7. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers who help us deliver our services (e.g., hosting, payment processing, marketing tools).
- Legal authorities when required by law.
- Business partners, only with your consent.
8. International Data Transfers
If you are located outside the UK, your information may be transferred to and processed in countries with different data protection laws. We take steps to ensure your data is protected according to this Privacy Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
AOREACH
Email: hello@aoreach.com